Charlotte McFarland and Mark Dufour of Clockwork Insurance Services has been named to Jewelers Mutual Insurance Company’s Agent Hall of Fame in recognition of their extensive experience in jewelers block insurance and long-term partnership with Jewelers Mutual. The presentation was held among a group of agent peers during Jewelers Mutual’s National Sales Conference, which draws together jewelers block agents from around the country and Canada.


Members of the Agent Hall of Fame are recognized for their commitment to excellence in serving the jewelry industry and Jewelers Mutual’s commercial policyholders. They are regarded by the company as trusted advisors, demonstrating outstanding expertise in the areas of underwriting and loss prevention. Many have also served as mentors to fellow agents.


“Jewelers Mutual agents are the leading jewelers block insurance experts, and this year’s Hall of Fame inductees are some of our most experienced agents,” said Scott Murphy, president and CEO of Jewelers Mutual. “Mark and Charlotte are valued partners, proving to be experienced, knowledgeable, passionate, and loyal. They should be proud of their success with Jewelers Mutual.”


Since 1934, Jewelers Mutual Insurance Company has partnered with agents to serve its commercial lines policyholders. For more information on how Clockwork Insurance Services can help protect your business with a Jewelers Mutual policy, call 800-558-6411 or email



Jewelers Mutual Insurance Company, the only insurer dedicated solely to serving the jewelry industry in the United States and Canada, was founded in 1913 by a group of Wisconsin jewelers to meet their unique insurance needs. Today, Jewelers Mutual remains the trusted insurance advisor and loss-prevention expert for jewelry businesses including retailers large and small, wholesalers, manufacturers, custom designers and appraisers. Consumers also put their trust in Jewelers Mutual to protect their personal jewelry and the special memories it represents. The company’s strong financial position is reflected in its 29 consecutive ratings of “A+ Superior” from A.M. Best Company and more than $14 billion of jewelry coverage in force. To learn more, visit